Frequently Asked Questions
What personal information do we collect from the people that visit our blog, website or app?
- When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, or other details to help you with your experience.
When do we collect information?
- We collect information from you when you register on our site, subscribe to a newsletter, or enter information on our site.
How do we use your information?
- We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features. We may also use your information to send periodic emails regarding your order or other products and services.
How do we protect your information?
- We do not use vulnerability scanning and/or scanning to PCI standards.
- We only provide articles and information. We never ask for credit card numbers.
- We use regular Malware Scanning.
- We do not use an SSL certificate because we only provide articles and information. We never ask for personal or private information like names, email addresses, or credit card numbers.
- You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.
- If you turn cookies off, some features will be disabled. This may affect the user experience and certain aspects of the site may not function properly. However, you will still be able to place orders.
- We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.
- However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
- We do not include or offer third-party products or services on our website.
- Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
- We use Google AdSense Advertising on our website.
What additional site metrics have we implemented?
- Demographics and Interests Reporting
- We, along with third-party vendors such as Google, use first-party cookies (such as the Google Analytics cookies) and third-party cookies (such as the DoubleClick cookie) or other third-party identifiers to compile data regarding user interactions on the website.
How do I opt out of Demographics and Interests Reporting?
- Users can set preferences for how Google advertises to you using the Google Ad Settings page. Alternatively, you can opt out by visiting the Network Advertising Initiative Opt Out page or by using the Google Analytics Opt Out Browser add on.
Federal Privacy Policies and Practices
California Online Privacy Protection Act
According to CalOPPA, we agree to the following:
- Users can visit our site anonymously.
- You can change your personal information:
- By emailing us
- By calling us
- By logging in to your account
How does our site handle Do Not Track signals?
- We do not honor Do Not Track signals and Do Not Track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We don’t honor them because:
Does our site allow third-party behavioral tracking?
- Yes, this site allows third-party behavioral tracking.
COPPA (Children Online Privacy Protection Act)
- When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.
- We do not specifically market to children under the age of 13 years old.
Fair Information Practices
- The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In compliance with Fair Information Practices we will take the following responsive action, should a data breach occur:
- We will notify you via email within 7 business days of knowing about said breach.
- We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires that individuals have enforceable rights against data users and available recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
- The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses.
- Identify the message as an advertisement in some reasonable way.
- Include the physical address of our business or site headquarters.
- Monitor third-party email marketing services for compliance, if one is used.
- Honor opt-out/unsubscribe requests quickly.
- Allow users to unsubscribe by using the link at the bottom of each email.
If at any time you would like to unsubscribe from receiving future emails, you can click the unsubscribe link at the bottom of each email and we will promptly remove you from ALL correspondence.
102 South Tejon St. Ste. #1200
Colorado Springs, CO 80903